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Patient Feedback

Very Caring, efficient and happy practice. All the partners pleasant.”

Having the physio available in the surgery is wonderful

Generally I thing the Mere surgery is well run and is an asset for the village

A Doctor is available to talk to everyday (Mon-Fri), our prescriptions service is second to none. Very well organised practice – everyone very helpful

I strongly feel that the care my family and I receive from the Mere Practice is excellent and that everyone in the practice has that “can doattitude that makes it work so well

The ancillary staff (nurses and reception staff) whose demure remains welcoming, cool, calm and collected even when at their busiest

I feel totally at ease with the care, advice and help provided by the practice

Welcome to the Mere Surgery Website

NHS England - List Maintenance Project 2015

 

Registration letters from NHS England – please respond if you get one

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.

If you do receive a letter, please either confirm your details or submit any changes.

Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by Freephone, via text message or online.

It is important to respond to the letter, as GP lists do become out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.

We may also need to contact you:

  •  with test results
  • to invite you for bowel, breast or cervical screening to protect against cancer, for example
  • to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
  • to give you an appointment as part of your plan to stay healthy if you have a long-term illness.

Please respond to the letter within four weeks, so the NHS can be certain about your details. If you do not respond, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

 

Friends and Family Test

Please take part in our Friends and Family Test by completing the survery which can be found under "Have your say" on the right hand side of the screen

This survey provides the opportunity for you to tell us what you think about your experience, good or bad.

Shingles vaccinations  V accination for people aged 70, 78 or 79 (as of 1st September 2014) against shingles is recommended. Shingles, also known as herpes zoster, is a painful skin rash caused by the chickenpox virus.  Shingles can be very painful and uncomfortable, some people are left with long-lasting pain for years and very occasionally, shingles can be fatal. 

We will also be offering the shingles vaccination to our patients aged 70, 78 or 79. Patients outisde of these ages will be called for vaccination at a later date. More information on the shingles vaccination can be found at www.nhs.uk/Conditions/vaccinations.

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Mere has had general medical services for many years, previously served by single handed doctors in their homes, we moved to the current purpose built premises to meet the demands of modern medicine in 1990.

We aim to combine the best of a traditional country practice with the best of the new NHS. Our small size allows us to provide a very personal service and we value continuity of your care. We encourage you to remain with one doctor for a particular problem.

We deliver a versatile range of appointments to suit your needs, the range includes routine or same day appointments, morning, afternoon and evening opening times and we aim to allow easy access to your doctor or nurse on the telephone also.

Being so far from a hospital, we bring many services into our surgery saving you travelling time, parking issues and the like. We particularly value our in house physiotherapy service, and the visiting specialists that use our premises to consult. We value our good communications with hospital specialists and hope that we can help any medical journey run smoothly.


(Site updated 02/07/2015)
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